Privacy Policy
Your Privacy Matters
When you create an account and play on Odin Fortune Casino, you share personal information with us. We want to be completely clear about what we do with that information, why we need it, and how we keep it safe. This Privacy Policy sets out everything you need to know.
This document complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. If you have any concerns about how your data is handled, please contact our Data Protection Officer at: [email protected]
Information We Collect
We collect personal data through several means — directly when you register or contact us, automatically when you use our website, and occasionally from third-party verification services.
The types of data we may hold include:
| Data Category | Details |
|---|---|
| Personal identifiers | Name, date of birth, nationality |
| Contact information | Email address, phone number, home address |
| Financial information | Deposit and withdrawal history, payment method details |
| Verification documents | Passport, driving licence, or proof of address copies |
| Technical information | IP address, device type, operating system, browser |
| Behavioural data | Gaming activity, session history, pages visited |
We collect only what is necessary for the purposes described in this policy. We do not collect information from individuals under the age of 18.
Why We Process Your Data
Your personal information is used for the following purposes:
- To register and manage your player account
- To verify your identity and age in line with our licence obligations under Curaçao eGaming (8048/JAZ)
- To process payments and detect fraudulent transactions
- To provide customer support and communicate with you about your account
- To comply with our obligations under the Curaçao eGaming licence (8048/JAZ) and applicable law
- To monitor gameplay patterns for responsible gambling purposes
- To send promotional communications where you have opted in to receive them
Legal Grounds for Processing
| Purpose | Legal Basis |
|---|---|
| Account management and payments | Contractual necessity |
| Age and identity verification | Licence obligation (Curaçao eGaming 8048/JAZ) |
| Fraud prevention | Legitimate interests |
| Marketing emails | Consent |
| Regulatory reporting | Licence and legal obligation |
Sharing Your Data
We do not sell, rent, or trade your personal information. We share it only where necessary with:
- Payment service providers processing your transactions
- KYC and fraud prevention platforms
- Regulatory and law enforcement authorities where required under applicable legal jurisdiction
- Cloud hosting and IT infrastructure providers acting under strict data processing agreements
All third parties are assessed for compliance before we engage them, and they are contractually obligated to process your data lawfully and securely.
How Long We Keep Your Data
Your data is retained for the duration of your account and for a minimum of five years following account closure. This retention period reflects our obligations under the Curaçao eGaming licence (8048/JAZ) and applicable anti-money laundering requirements. After this period, data is securely deleted or anonymised.
Your Rights Under UK GDPR
You have the right to:
- Access — request a copy of the data we hold about you
- Rectification — ask us to correct inaccurate information
- Erasure — request deletion, subject to our legal retention obligations
- Restriction — ask us to limit how we use your data in certain circumstances
- Portability — receive your data in a structured, machine-readable format
- Objection — object to processing based on legitimate interests
- Withdraw consent — for marketing or non-essential cookies at any time
Submit any data rights request to [email protected]. We will respond within 30 days.
Cookies and Tracking
We use cookies on our website for essential functions, performance analysis, and — with your consent — personalised advertising. Full details on the types of cookies we use and how to manage them are available in our Cookie Policy.
Policy Updates
We review and update this policy periodically. When material changes are made, we will notify you by email or via a prominent notice on the website. The effective date at the top of this page reflects the most recent revision.